FREQUENTLY ASKED QUESTIONS
Yes, we ensure that the product images on our website accurately represent the Obsidian V1 boots you will receive. However, please note that slight variations in color may occur due to lighting or screen settings.
Once your order is successfully placed, you will receive an email confirmation with your sales receipt. You can also log in to your account on our website to view and download your receipt.
We offer easy returns within 14 days of receiving your order. To initiate a return, please visit our Return Policy page or contact our customer support team, and we’ll guide you through the process.
If an item is out of stock, we are continuously working to restock it. You can sign up for notifications on the product page, and we will notify you once it’s available again. Alternatively, feel free to contact us for more information.
We currently ship both domestically within Bangladesh and internationally. During checkout, you will be able to select your shipping address. If you’re unsure whether we ship to your location, please reach out to our customer support for confirmation.